Tech Ops Center

Resolve technical issues faster with the help of the members of Honeywell’s 24/7/365 Technical Operations Center. Team members have access to databases, Field Service Engineers and personal experience to solve any AOG event.

  • Average time to answer call—20 seconds
  • Average time for fix—goal is 24 hours; actual is 18 hours
  • Average time to close AOG ticket—goal is 4 hours; actual is 3½ hours