Effective Jan. 2, 2012, please contact Honeywell or Honeywell’s authorized service centers directly for all repairs and purchases related to the HTF7000 IPPS. Honeywell and Honeywell’s authorized service centers will serve as the primary points of contact for any and all HTF7000 parts logistics.
Honeywell Aerospace’s centralized customer support operations located in Phoenix, Ariz., will continue to be your single point of contact 24 hours per day, seven days per week, to provide spares, repairs and aftermarket services and support for all Honeywell electrical and mechanical products, such as:
- Aircraft on ground (AOG)
- Sales: new and exchange
- Worldwide exchange and rental support
- Repair and overhaul
- Product pricing and quotes
- Order placement
- Asset availability solutions
- Website registration
- Return materials authorization (RMA)
- Product repair options
- Warranty and extended warranty plans
- Training solutions
Additionally, Honeywell’s MyAerospace website is your one click to service, providing around-the-clock access to a broad array of precise, up-to-date information, quickly and easily. Please visit myaerospace.com for all your self-service needs, including spares pricing, availability and ordering, technical publications, order status, product catalog, service and support.
You may also contact Honeywell via the following:
Customer Support Operations
Mechanical & Electrical
U.S./Canada: 800-601-3099
International: 602-365-3099
For AOG support, select option 4
AOG email: aog@honeywell.com
AOG fax: 602-822-7710
For routine spares support, select option 2
Spares email: orders@honeywell.com
Spares fax: 602-822-7720
Please contact your customer support manager for details or with further questions.
