Reference:

  • 1.1 Honeywell/Aircelle Service Bulletin 78-30-007 & Bombardier Cover Service Bulletin 100-78-02 (HTF7000 Thrust Reverser – Door and Beam Assembly Corrosion  Removal)
  • 1.2 Honeywell/Aircelle Service Bulletin 78-30-006 Rev 1 & Bombardier Cover Service Bulletin 100-78-01 Rev 1 (Special Check – Thrust Reverser – Door and Beam Assembly Corrosion Inspection)

The reference 1.1 SB and revision 1 of the reference 1.2 SB together with the corresponding Honeywell/Aircelle vendor bulletins were released Dec. 15, 2011 and are currently available on Bombardier CIC website at http://www.cic.bombardier.com

Description:

The HTF7000 thrust reverser assembly corrosion removal SB (reference 1.1) provides a procedure to remove any corrosion present on the inner thrust reverser panels, perform an ultrasound inspection to confirm the remaining material thickness and apply a new coating for improved corrosion protection. The effectivity includes all aircraft up to A/C 20302 and has a compliance time of 48 months.

The repair procedure and application of new paint can take about 5 days (depending on manpower and work shifts) so operators should schedule the work at the earliest opportunity when the aircraft will be down for sufficient time to accomplish the procedure. The repair cost will be covered under a Honeywell special warranty program for engines both in and out of warranty provided that the work is performed at an approved facility prior to Dec. 31, 2015. This SB repair and new coating is considered the final fix for the T/R corrosion issue and once incorporated the repetitive T/R inspections outlined in the reference 1.2 SB will no longer be required.  In the interim until the reference 1.1 repair SB is performed, the T/R corrosion inspection per the reference 1.2 inspection SB will need to be continued. In an effort to provide operators with some relief, the inspection interval has been revised to increase the repeat inspection from 400 to 800 flight hours for aircraft with 2400 or less hours. For aircraft with more than 2400 hours the repeat threshold remains unchanged at 400 hours (if corrosion was present at the previous inspection), but has been increased to 800 hours if no corrosion is present.

Please advise the service center well in advance of your scheduled visit to ensure that the required manpower and facilities are available. The level of paint work required necessitates that the repair be performed at a Honeywell Authorized Service Facility that has full paint shop capabilities.

With over 120 participants including business aviation operators, fractional channel partners and Honeywell leaders from the Americas and Europe, the first Global Customer Committee (GCC) Telecom of the year was held on Wednesday, Jan. 18, 2012.

The Telecom is divided into three sections: 30 mins for technical avionics topics, 30 mins for business and customer support topics and 30 mins for technical mechanical topics.

Honeywell recommended for closure the two following Top 25 actions:

  • RAIL E181: FMS 6.0 Climb Speed
  • RAIL E185: Cessna Sovereign Phase V – High Level ILS Nose Down

For 2012, the Global Customer Committee will focus on improving time to get fixes to the field, creation of a GCC chapter in Asia and increased customer awareness about this group.

Upcoming events: Face to Face meeting in Phoenix, AZ (March 5-7, 2012), Face to Face meeting in Prague, Czech Republic (March 21-22, 2012) and Face to Face meeting in Singapore (June 6-7, 2012)

For more information about the Global Customer Committee, please follow the links below:

Email: GCC@honeywell.com
Website: http://committees.honeywell.com
Download: Honeywell Global Customer Committee Brochure

The GCC was born earlier in 2011 after successfully merging the legacy U.S. NBAA Tech Committee and the European Operator Advisory Board, with the intention of creating a global Top 25 RAIL list and providing better coverage of Honeywell’s complex product portfolio and customer footprint. Expansion to Asia is planned for Q2, 2012.

The Global Customer Committee is an independent group of business aviation professionals that works jointly with Honeywell to bring about improvement in aircraft, equipment, operations and services by seeking input from members on any concerns or questions based on the operator’s experience, and to represent those topics to Honeywell.

To view the full brochure, click here.

DateDescriptionRegionLocation

January 18, 2012

GCC Teleconference

Global

Online

March 5-7, 2012

GCC Face-to-Face Meeting

Americas

Phoenix, AZ

March 21-22, 2012

GCC Face-to-Face Meeting

EMEAI

Prague, Czech Republic

June 6-7, 2012

GCC Face-to-Face Meeting

APAC

Singapore

July 19, 2012

GCC Teleconference

Global

Online

September 24-26, 2012

GCC Face-to-Face Meeting

Americas

Phoenix, AZ

October 10-11, 2012

GCC Face-to-Face Meeting

EMEAI

Rolle, Switzerland

November 7-8, 2012

GCC Face-to-Face Meeting

APAC

Hong Kong

Date

Location

Region

Customer Support Manager

2/21/2012Denver, COAmericasScott Arms: 602-365-2120
3/1/2012Hong Kong, ChinaAPACLaurent Janitza: 65 6580 3848
3/8/2012San Jose, CAAmericasSteve Ferensak: 602-206-1698
3/20/2012Morristown, NJAmericasLee Kirchhofer: 724-253-2059
3/21/2012White Plains, NYAmericasLee Kirchhofer: 724-253-2059
3/29/2012Toluca, MexicoAmericasGustavo Garayzar: 760-339-5944
4/12/2012Shanghai, ChinaAPACLaurent Janitza: 65 6580 3848
4/15/2012Dubai, United Arab EmiratesEMEAIJaroslav Hajecek: 420 234 625 620
4/17/2012Washington DCAmericasLee Kirchhofer: 724-253-2059
5/1/2012Atlanta, GAAmericasMike Marcum: 954-319-7495
5/8/2012Seattle, WAAmericasSteve Ferensak: 602-206-1698
5/24/2012Milwaukee, WIAmericasGustavo Garayzar: 760-339-5944
5/24/2012SingaporeAPACLaurent Janitza: 65 6580 3848
6/5/2012Houston, TXAmericasScott Arms: 602-365-2120
6/19/2012Kansas City, MOAmericasGustavo Garayzar: 760-339-5944
6/21/2012Beijing, ChinaAPACJason Chen: 86 13917766694
6/26/2012Tampa, FLAmericasMike Marcum: 954-319-7495
7/10/2012Sydney, AustraliaAPACLaurent Janitza: 65 6580 3848
7/12/2012Auckland, New ZealandAPACLaurent Janitza: 65 6580 3848
8/15/2012Sao Paulo, BrazilAmericasFabio Vuilleumier: 5511 5034 0688
9/10/2012Johannesburg, South AfricaEMEAIJaroslav Hajecek: 420 234 625 620
9/25/2012Kuala Lumpur, MalaysiaAPACLaurent Janitza: 65 6580 3848
11/13/2012Jakarta, IndonesiaAPACLaurent Janitza: 65 6580 3848
12/10/2012Mumbai, IndiaEMEAIJaroslav Hajecek: 420 234 625 620
12/13/2012Tokyo, JapanAPACLaurent Janitza: 65 6580 3848
Oct TBD, 2012Prague, Czech RepublicEMEAIVaclav Suchanek: 420 234 625 884
Sept TBD, 2012Rome, ItalyEMEAILothar Heuss: 49 0 6142 945 172
Sept TBD, 2012Paris, FranceEMEAIVaclav Suchanek: 420 234 625 884
Sept TBD, 2012Vienna, AustriaEMEAILothar Heuss: 49 0 6142 945 172

Recent Service Bulletins

Avionics Service Bulletins

  • Service Bulletin #D201109000023: Modification (MOD) 4 to KSG 7200 Air Data Attitude Heading Reference System (ADAHRS), PN 065-00188-0101, -5103, -5502; Replace Accelerometer Modules and Apply Adhesive to Central Processing Unit (CPU)/Power Supply (PS) Boards. Revision date/number: Dec 12, 2011; Revision 1
  • Service Bulletin #A24-3887-016: Modification (MOD) AL to AV-900 Audio Control Unit (Audio Panel), PN 7511900-99201; Make Sure the Audio Panel Works Correctly if the EMER Function is Used or a Different Audio Panel is Used for a Cabin Call. Revision date/number: Dec 14, 2011; Revision 0
  • Service Bulletin #012-0687-160: Enhanced Ground Proximity Warning Computer (EGPWC), PN 965-0976-003-XXX-XXX, Conversion to PN 965-0976-020-XXX-XXX, Modification (MOD) 3 or 4 to EGPWC MK V; to add GPS Functionality. Revision date/number: Dec 13, 2011; Revision 4
  • Service Bulletin #D201108000076: Install Software Version 6 in the RP-1, PN 930-1000-001; (1) Add Test Complete Message and add Cross Hatch to Test Pattern, (2) Weather Display Minor Improvements (Including Removing Turb Image Behind Aircraft, Removing Near Ground Reflectivity When no Longer Present, Buffer Processing Improvements, Remove Interference due to Other Aircraft), (3) Make Determination of In Air/On Ground More Robust, (4) Built-In Test (BIT) Improvements, (5) Maintenance Improvements (Make Fault Recording and Data Loading More Robust). Revision date/number: Dec 14, 2011; Revision 0

Log in to the myaerospace.com customer portal to access Service Bulletin details.

Honeywell Customer and Product Support has released its quarterly Direct-TO newsletter. The newsletter focuses on flight management systems installed in business and general aviation aircraft. 

Articles in the current issue include:

  • Procedure Turn Update
  • Pilot's Corner
  • Understanding Windshear Detection Systems
  • Integrated Trip Support Services
  • Modification F for the DL-950 Data Loader
  • New Safety of Flight Issue – Continuous 360-Degree Turn

To download a copy of the newsletter, click here.

Recent Service Bulletins

Turbofan Engines Bulletins

  • Service Bulletin #79-9007: OIL - STORAGE SECTION - REWORK OIL FILLER CAP ASSEMBLY PN 3036061-3 TO PREVENT CHAIN INTERFERENCE DURING OIL SUPPLY SERVICING.
    Revision date/number: Dec 15, 2011; Revision 0.

Log in to the myaerospace.com customer portal to access Service Bulletin details.

Effective Jan. 2, 2012, please contact Honeywell or Honeywell’s authorized service centers directly for all repairs and purchases related to the HTF7000 IPPS. Honeywell and Honeywell’s authorized service centers will serve as the primary points of contact for any and all HTF7000 parts logistics.

Honeywell Aerospace’s centralized customer support operations located in Phoenix, Ariz., will continue to be your single point of contact 24 hours per day, seven days per week, to provide spares, repairs and aftermarket services and support for all Honeywell electrical and mechanical products, such as:

  • Aircraft on ground (AOG)
  • Sales: new and exchange
  • Worldwide exchange and rental support
  • Repair and overhaul
  • Product pricing and quotes
  • Order placement
  • Asset availability solutions
  • Website registration
  • Return materials authorization (RMA)
  • Product repair options
  • Warranty and extended warranty plans
  • Training solutions

Additionally, Honeywell’s MyAerospace website is your one click to service, providing around-the-clock access to a broad array of precise, up-to-date information, quickly and easily. Please visit myaerospace.com for all your self-service needs, including spares pricing, availability and ordering, technical publications, order status, product catalog, service and support.

You may also contact Honeywell via the following:

Customer Support Operations
Mechanical & Electrical
U.S./Canada: 800-601-3099
International: 602-365-3099
For AOG support, select option 4
AOG email: aog@honeywell.com
AOG fax: 602-822-7710
For routine spares support, select option 2
Spares email: orders@honeywell.com
Spares fax: 602-822-7720

Please contact your customer support manager for details or with further questions.

“Honeywell has been working on very cool technology it calls combined vision, which blends an enhanced vision picture (an infrared look at what’s actually out there) into the center of synthetic vision (a computer-generated view of what the system knows is out there, including terrain and runway environment) on the primary flight display. With combined vision, the pilot uses HUD-style symbology as viewed on the PFD to fly down to minimums.”
Flying Magazine

“You can now see the runway upon approach, regardless of the visibility conditions—like it's a clear sunny day,” said Larisa Parks, Honeywell Vice President of Crew Interface Products. “By using the infrared camera image to see runway approach lights in poor weather, pilots would be permitted to reduce the landing minimum from an altitude of 200 feet visibility of the runway environment down to 100 feet,” Parks said.
Chicago Tribune

“Now I have the runway environment through my infrared video. I have what I need at this point to continue down to 100 feet above the runway. We still don't have the runway in sight through the windshield."
Ron Weight in Chicago Tribune

“The longer I can proceed in the weather before I see the runway to land, the more cases I’m going to be able to land and get you where you want to be, when you want to be there…as you get more and more aircraft equipped with the technology, and the technology is accepted and used, then every airplane can normally go down to 100 feet, and in bad weather that’s a huge benefit.”
Jary Engels, Honeywell chief test pilot, on CBS SmartPlanet

Going Direct: HUD vs. Combined Vision
Flying Magazine – Jan. 6, 2012

Pilatus PC-12
Flying Magazine – Jan. 6, 2012

Happy Y2K12: Business Aviation Leads the Way in Biofuels Research
Aviation International News – Jan. 4, 2012

Slow Ascent
Aviation Today – Jan. 1, 2012

Cockpit Avionics 2012
Aviation International News – January 2012

Honeywell Aerospace developing software to help pilots land planes in low visibility
Denver Post – Dec. 27, 2011

Embraer rolls out Legacy 500 executive jet
Bart International – Dec. 26, 2011

New airplane technologies promise easier landings in bad weather
Chicago Tribune – Dec. 19, 2011

Cockpit software helps pilots land in bad weather
CBS SmartPlanet – Dec. 16, 2011

Aero-TV: Honeywell's TPE 331-14 -- Powering the Next-Gen Kestrel
Aero-TV – Dec. 14, 2011

Legacy 650 certified by CAAC
Blue Sky – Dec. 14, 2011

2011 Cabin Electronics
Aviation Week – Dec. 9, 2011

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